TripleCare: Subscriber Management System

TripleCare, Tripleplay's subscriber management system is a web-based system for managing Set Top Boxes (STB) and PC/MAC clients, and the provision of TripleTV and TripleVOD services for an account and/or user. End user information is provided through a customisable web front end. User and system authentication is supported by a username and password.

The system offers the following features:

  • Subscriber and user account management;
  • Parental control for users of an account;
  • Service activation and provisioning;
  • EPG customer preference information e.g. favourites;
  • Order and service package management;
  • Credit/debit card authentication and balance management;
  • Support for the creation of different service packages e.g. subscription, pay-per-view, pay-as-you-go;
  • Remote management, monitoring and service performance;
  • Web based bill management and settlement;
  • Interface into bill printing system.